Any customer who uses Bulk SMS for either promotional SMS or transactional SMS should register on DLT; only entities with DLT registered can send SMS further. And, so DLT registration is highly mandatory in order to avoid disruption in the service. So, move on to any of the trusted DLT platforms and register immediately.
There are 5 major steps that you will have to undergo DLT registration successfully and they are as follows:
Then you will have to contact the support team of the respective telecom providers. We have shared the support link of some of the common telecom providers.
To add Infobip India Private Limited – ALL TM Id, do the following:
Check whether you are done with OTP and email verification. If done, contact support team of your respective telecom service provider for unique entity ID. Contact details are listed below:
On sharing support email to your telecom service provider, look to that you have added all the details as mentioned below and do not forget to keep a cc to support@sathyainfo.com
Only after getting your unique ID, you can continue with the further processes.
On receiving your unique ID, you will have to do the following 2 steps:
For TATA Platform:
For Videocon DLT Platform:
In case your headers/sender names are approved on DLT, send a screenshot of the approved headers to support@sathyainfo.com so that we can whitelist them at the operator end.
In case your header or sender name is different from the registered entity name, then justify the same by adding your mobile number in the description box. This will assist the DLT support team to contact you in case of any queries. If you are a Videocon user, then attach a document that proves the similarity or relationship between the header or sender name and the registered entity name.
The staff of SATHYA will not actually know when and where are the registration process stuck. The DLT platform will directly communicate only with you in case of status approval and missing document queries and more. So, the only thing you will have to do is, just check your email frequently to share documents they ask for. On completing the registration process, just share the unique entity ID and the screenshot of header name approval on your DLT account to support@sathyainfo.com
In VILPOWER or BSNL DLT Platform - Choose account settings from the profile icon and then find the unique principal entity ID under the business entity name.
In Videocon DLT Platform - Choose registration ID in the profile menu.
Go to “Template” and then choose “Active” and then choose “Template ID”.
SMS is nothing but a Short Message Service which can be used to send a short message from one device to another especially from one mobile to another. The character of SMS is limited to 160 characters.
A general SMS will be 160 characters in length. In case if the count exceeds, you will receive an alert message but you can continue typing by exceeding the limit. Now, the SMS count will be 2 or more as per the character count involving charges as per the SMS count. Special characters like ~, ^, , |, {}, [] will take up to 2 character count.
While sending SMS via messenger, you can share SMS with up to 918 characters which can be split into smaller SMS and can be combined into a single SMS in the receiver’s end. Here, the SMS character will be restricted to 153 characters while the leftover character will be used to concatenate the SMS while sent to the handset.
An SMS gateway is a medium through which a computer can easily send and receive SMS.
There are no contracts for using Messenger - it performs on all pay as you go basis and you can distribute any number of SMS without any hassles. In case you have bought an inbound system then it will expire within a particular time period which can be renewed.
Any Indian business holders can make you of SATHYA’s bulk SMS service to connect easily with their customers, friends or staff instantly from wherever they are. We provide affordable service meeting all the needs of our esteemed clients.
Within minutes, we will set up and activate your SMS marketing campaign.
A mobile phone is not always mandatory to send SMS or to use our service as it is web-based you will just need an internet-enabled computer, laptop or tablet.
With SATHYA’s Bulk SMS service, it’s simpler to send SMS by typing the message, choosing the number to which you want to send SMS and then just click “Send”.
In order to receive SMS, you will need a short code or a long code or a keyword which is also known as Virtual Mobile Numbers or VMNs.
The number of credits that you wish to buy is the total amount charged. One credit will be equal to one SMS which will be of 160 characters. You can check our packages directly from our website.
No, your credits will never expire.
The general SMS count will be around 160 characters which are known as 1 credit but the size varies in accordance with a unicode SMS or SMS that consists of special characters. If your message exceeds 160 characters, then first 153 characters will be used up for 1 credit and the remaining 7 characters will be used to concatenate the message sent at the handset.
Once you have shared all the required documents with us, our operator has to provide Sender Id and Template approval, within 10 days your account will be converted into a Transactional account. On completion of the conversion process, you will receive a notification either via SMS or email.
You can use any number of approved sender IDs for your transactional account and we do not charge additionally for this, but the only thing you will have to do is, share the approved sender ID with your company letterhead in order to get it approved from the operator.
Once the conversion process is all done, make sure that you create a template for your SMS, once you are ready with your template just add it such that our team will check the content and approve the template. Also, be assured that transactional SMS is always template-dependent and so you can share SMS only that matches your template.
We take around 5 days from Monday to Saturday except on Government holidays.
No, you need not create a new account or need not purchase additional credits, all that you have to do is, just share an additional email ID with which we will create a sub-account for you with sharable credits so that you can share credits from your existing account to your new account and share promotional SMS at ease.
The following might be the reason:
Yes, if you have a transactional account, then you can get sender name of your desire. Sender ID can be of 6 characters and it should consist of only Latin alphabets.
Yes, SMS can be scheduled and sent at any time of your desire later.
SMS is a universally accepted marketing tool which fits in all the requirements of any sectors and industries to send promotional or transactional SMS alerts.
No, SMS can be sent only within India.
Bulk SMS is similar to common messaging service online but in Bulk SMS, we send huge quantities of SMS in a single tap which means the process of sending SMS to a huge volume of recipients or recipient groups is known as the Bulk SMS.
Making use of bulk SMS is very simpler to us. Just create a CuteSMS24 account, upload an excel full of customers or target clients numbers, enter the message, choose the customers or the group of customers and tap send.
Just sign up our CuteSMS24 account and purchase Bulk SMS bundle or reach us now for the package.
We are always affordable and for packages, you can visit our website.
The time taken cannot be predicted, you have chosen either send immediately or schedule send to send Bulk SMS instantly.
Yes, we offer free trial pack too with some restrictions.
DND stands for “Do Not Disturb” effectively introduced by TRAI to regulate unsolicited commercial messages or calls. If you do not wish to receive promotional SMS, you can submit a request to DND and 7 days from then on you will not receive promotional SMS from those operators but transactional SMS does not have any restrictions.
Affordable charges and direct reach to shoppers has made SMS one of the most practical methods of selling products and services. In any case, selling has carried with it significant issues of attack of security and has become a significant aggravation to clients. To direct spontaneous business calls and messages, TRAI has informed "The Telecom Commercial Communication Customer Preference Regulations, 2010". All the arrangements of guidelines became effective from 27th September 2011. The total rules can be acquired from the TRAI gateway.
The message that is sent in order to promote or to inform about a product or service of any organization is known as commercial communication.
Commercial messages which are being marked by not to receive except the following is known as unsolicited commercial communication (UCC).
A national database that consists of a list of telephone numbers of subscribers who have registered their preference as per the receipt of the commercial communications are known as customer preference register.
| Promotional SMS | Transactional SMS |
|---|---|
| Message sent to promote products and services | Message sent to send alerts like ticket booking, banking alerts and more |
| These messages will not be sent to DND registered members | It will also be sent to DND registered members |
| Promotional SMS can be sent only between 9AM to 9PM | There are no time constraints for transactional SMS |
A fully blocked category defines the subscribers who have registered with DND in order to not receive any promotional or commercial messages.
A partially blocked category involves DND limited messages apart from the following category:
No, documents are not required for sending Bulk SMS.
Yes, if subscribers have opted in to receive messages from categories similar to your business, your messages with be processed for delivery.
No, until the DND process is over, we cannot send SMS.